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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Black Lines and Streaks
Adjust the Variable Density Scale in the Copy Quality Options on Control Panel . The variable density scale allows you to further lighten (or darken) the copies when using the Standard or Photo options. Use the darken settings towards the bottom of the scale when copying faint or pencil originals, or when the original or copy is too pale. more...
- Document Handler Jam
Lift the Document Output Tray if necessary and stack the originals neatly into the Document Handler, face up. To access jam clearance under the Document Handler and Document Glass: . Remove any sheets or pieces of paper from under the of Document Handler and Document Glass. more...
- How To Read the Meter
How To Read the Meter . Use the numeric keypad and press [1], [4] to access Billing. The billing meter is displayed. more...
- Jam in Main Copier, Areas 3, 4, 5, 6 and 7
Close the door for Paper Tray 4. Paper Tray 4 will rise automatically. NOTE: If you are using 216 mm x 332 mm (8. more...
- Light, Faint or Faded Copies
Use the numeric keypad to press number [1], [5] to access Tools and press []. Use the numeric keypad to press [1], [9] to access Dry Ink Increase. If the Black Toner (Dry Ink) Cartridge Needs Changing Message is Displayed on the Copier, Replace the Toner (Dry Ink) Cartridge . more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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